Dear Service User,

On 15^th August 2022 we wrote to you to explain that some of our generic service email inboxes were unavailable following the Guys and St Thomas’ Hospitals wide IT outage; we provided a list of alternative email addresses to be used to contact the laboratory.

I am pleased to report that we have now re-gained access to these mailboxes and would be grateful if you could now resume using them.

Please note that there have been a couple of changes to the email addresses used dependent on the nature of the enquiry.  The full list of email addresses to be used for rare disease enquiries can be found above.

We thank you for your understanding and patience during this challenging time.

Kind regards,

Keeley Monsen-McCann                &           Dr Deborah Ruddy

Service Delivery Manager                              South East Genomics Laboratory Hub Director 

Synnovis