Synnovis Genomics Laboratory (Guy’s Hospital) Service Update

Synnovis Genomics Laboratory (Guy’s Hospital) Service Update

Dear Service User,

On 15th August 2022 we wrote to you to explain that some of our generic service email inboxes were unavailable following the Guys and St Thomas’ Hospitals wide IT outage; we provided a list of alternative email addresses to be used to contact the laboratory.

I am pleased to report that we have now re-gained access to these mailboxes and would be grateful if you could now resume using them.

Please note that there have been a couple of changes to the email addresses used dependent on the nature of the enquiry.  The full list of email addresses to be used for rare disease enquiries can be found above.

We thank you for your understanding and patience during this challenging time.

Kind regards,

Keeley Monsen-McCann                &           Dr Deborah Ruddy

Service Delivery Manager                              South East Genomics Laboratory Hub Director 



With any Whole Genome Sequencing (WGS) test ordered, a Record of Discussion (RoD) form will also need to be submitted. This document is to record the patient’s consent for genomic testing and their choice on taking part in research. Guidance on the patient choice conversation can be found here
This RoD form will be available for clinicians to download from this webpage. Once completed with the patient, it can be send to the lab with the corresponding test order form and sample.
Tests available to order will be listed in the National Genomic Test Directory. A test order form will soon be made available for clinicians on this webpage to download and complete. This form will include the address of the laboratory that the appropriate sample and completed form needs to be sent to.
Until the new Genomic Laboratory Service goes live, please continue to follow existing test order processes.
Later this year, the online test ordering tool for Whole Genome Sequencing will be integrated into the National Genomics Informatics System (NGIS) and clinicians will be able to search or filter to find a clinical indication, confirm eligibility criteria and start the test request process for their patient.