Dear Colleagues

As you will have heard, our laboratory partner Synnovis has suffered a cyber-attack which has affected all Synnovis IT systems.

The attack, which has affected all pathology services across Synnovis and triggered a critical incident, has also had some impact on our genomic laboratories.

Whilst many of our genomic services are able to continue as normal, we have deployed emergency actions meaning that some tests are taking longer than usual and we are using alternative reporting processes. In some situations, tests are being temporarily outsourced.

 

Unless specifically notified, please be reassured that you can continue to send samples to us for genomics testing.

 

We will continue to keep you all informed. If necessary, our laboratories will communicate more detailed information directly with you.